Terms and conditions

The service

We build custom software for our clients (websites, mobile apps, systems, API integrations and automation), and produce, publish and measure their digital marketing and content on the platforms we agree on. We use artificial intelligence tools and automation throughout, with human review before anything is delivered or published.

Accounts and permissions

The platform accounts belong to the client. The client gives us access with each platform’s permissions and can withdraw it whenever they want; once withdrawn, the service that depends on that access stops. We publish only what the client approves, in the way we agree.

The client is responsible for their accounts following each platform’s rules and for keeping their sign-in details safe.

Content and rights

The software (source code, documentation and access) and the content we produce for a client are theirs once paid for, except for the studio’s tools, templates and methods, which remain ours. The materials the client gives us (brand, photos, texts, music) remain theirs: the client guarantees they have the right to use them and lets us use them only for their work.

We take care of the rights to what we use from third parties (documents, images, music) and credit it. AI-made content is disclosed as each platform asks.

Results

We work for the content to perform, but we cannot guarantee views, followers, sales, revenue or a channel’s monetization: they depend on each platform and its audience. Platforms may change their rules or APIs, and that may change what we can do.

Price and payment

Price, payment method and invoicing are agreed in writing with each client.

Confidentiality

What we learn about the client’s business, their data and their results is confidential: we share it with no one except the providers we need for the service. Personal data is handled as the privacy policy says.

Liability

We are liable for our work up to the amount the client paid us in the three months before the event that gives rise to the claim. We are not liable for platforms’ decisions (content removal, penalties, changes in reach) or for indirect damages.

Ending the service

Either party can end the service with the notice we agree on. When it ends, we hand the client their content, stop using their access and delete their data as the privacy policy says.

This site

The texts and design of kaz.studio belong to Kaz Studio. The site is offered as is; we try to keep what it says accurate, but it does not replace what we agree in writing.

Governing law

These terms are governed by the laws of the United Mexican States. Before any claim, write to us at [email protected] so we can settle it. If we change these terms, we change this page and its date.